Tehisintellekt avalikus sektorisAI in public services
Markko Liutkevičius
Tehisintellekti ja innovatsiooni eestvedaja ning uurija, kelle töö
keskendub kodanikule suunatud avaliku sektori teenustele ja
praktilisele tehisintellekti rakendamisele.
AI and innovation leader and researcher focused on citizen-facing
public-sector services and practical adoption of artificial
intelligence.
Keskne fookus ja huvi on tehisintellekti uurimine ja rakendamine
avaliku sektori kodanikule suunatud teenustes: kuidas muuta teenused
personaalsemaks, ennetavamaks ja kodanikule arusaadavamaks.
The central research direction is the use of AI in citizen-facing
public services: how public-sector services can become more personal,
proactive, trustworthy, and understandable.
Valitud tegevusedSelected work
Bürokratt
Projekt arendab tehisintellektil põhinevaid virtuaalseid
assistente, mis pakuvad sujuvat ligipääsu riigi teabele ja
avalikele teenustele.
The project advances AI-enabled digital public services by
developing virtual assistants that provide seamless access to
government information and public services.
Uurimis- ja kontseptsioonitõestuse töö virtuaalsete
kompetentsiassistentide rakendamiseks tööturuteenustes.
Research and proof-of-concept work around virtual competence
assistants for labour-market services.
AI avalikes tööturuteenustesAI in Public Employment Services
Uurimis- ja rakendustöö AI-toega lahenduste nõuete ja
rakendatavuse kohta avalikes tööturuteenustes.
Research and applied work on requirements and applicability of
AI-supported solutions in public employment services.
TunnustusedAwards
Justiits- ja Digiministeeriumi andmevaldkonna eripreemiaSpecial data-field award from the Ministry of Justice and Digital Affairs
doktoriõppe üliõpilasele konkursitöö eest „Avalike tööturuteenuste
parendamine tehisintellektil põhineva virtuaalse
kompetentsiassistendiga“.
special data-field award for a doctoral student for the work
“Improving Public Employment Services with an AI-based Virtual
Competence Assistant.”
Rahandusministeeriumi eripreemiaSpecial award from the Ministry of Finance
doktoriõppe üliõpilasele sama konkursitöö eest. Juhendajad: Sadok
Ben Yahia ja Innar Liiv.
special award for a doctoral student for the same competition
work. Supervisors: Sadok Ben Yahia and Innar Liiv.
Lecturer for the master’s-level course
“Implementing AI in the Public Sector” at TalTech.
Juhendatud väitekirjadSupervised theses
Kuus juhendatud magistritööd tehisintellekti, avalike tööturuteenuste,
e-kaubanduse ja masinõppe rakenduste teemadel.
Six supervised master’s theses on AI, public employment services,
e-commerce, and machine-learning applications.
Operational EU AI Act Article 15 through Adversarial Testing
- Anett Pärismaa, 2026.
Operational EU AI Act Article 15 through Adversarial Testing
- Anett Pärismaa, 2026.
Readiness for Local and Cross-Border Intelligent Public Employment Services in the European Union
- Merilin Liutkevicius, 2023.
Readiness for Local and Cross-Border Intelligent Public Employment Services in the European Union
- Merilin Liutkevicius, 2023.
Applicability of AI-enabled Solutions in Public Employment Services by the Example of Estonia
- Sander Nõmmik, 2023.
Applicability of AI-enabled Solutions in Public Employment Services by the Example of Estonia
- Sander Nõmmik, 2023.
Towards Modern Public Employment Services: Investigating the Needs of Job Seekers and Organizations
- Ran mohottige piyumi madhushik Samaranayaka, 2023.
Towards Modern Public Employment Services: Investigating the Needs of Job Seekers and Organizations
- Ran mohottige piyumi madhushik Samaranayaka, 2023.
Modernization of Commodity Classification Practices in Trade for EU Customs with Machine Learning Web Solutions
- Serkan Ahmet Koch, 2021.
Modernization of Commodity Classification Practices in Trade for EU Customs with Machine Learning Web Solutions
- Serkan Ahmet Koch, 2021.
The Upcoming EU 2021 VAT E-commerce Package from Consumer Perspective
- Roman Rozbroj, 2020.
The Upcoming EU 2021 VAT E-commerce Package from Consumer Perspective
- Roman Rozbroj, 2020.
Esinemised ja videodPublic speaking
Interneti Päev 2026
"Loovkoodimine: revolutsioon või pelgalt illusioon?"
"Creative coding: revolution or merely an illusion?"
Seitse publikatsiooni, mis keskenduvad tehisintellektile, virtuaalsetele kompetentsiassistentidele ja avalikele tööturuteenustele.
Seven publications focused on artificial intelligence, virtual competence assistants, and public employment services.
M. Liutkevičius ja S. B. Yahia. Research Roadmap for Designing a Virtual Competence Assistant for the European Labour Market. Knowledge-Based and Intelligent Information & Engineering Systems: Proceedings of the 26th International Conference (KES2022), Procedia Computer Science, 207:2404-2413, 2022.M. Liutkevičius and S. B. Yahia. Research Roadmap for Designing a Virtual Competence Assistant for the European Labour Market. Knowledge-Based and Intelligent Information & Engineering Systems: Proceedings of the 26th International Conference (KES2022), Procedia Computer Science, 207:2404-2413, 2022.
M. Liutkevičius, M. Weck ja S. B. Yahia. Understanding the Challenges of Today’s Labor Market Service Provision in the EU. Human Factors, Business Management and Society, 97(97), 2023.M. Liutkevičius, M. Weck, and S. B. Yahia. Understanding the Challenges of Today’s Labor Market Service Provision in the EU. Human Factors, Business Management and Society, 97(97), 2023.
M. Liutkevičius ja R. Erlenheim. Validating the usage of Occupational Classification Systems in the Process of Creating a National Virtual Competency Assistant within the EU Labor Market. ICEGOV ’21: Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance, 7:254-259, 2022.M. Liutkevičius and R. Erlenheim. Validating the usage of Occupational Classification Systems in the Process of Creating a National Virtual Competency Assistant within the EU Labor Market. ICEGOV ’21: Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance, 7:254-259, 2022.
M. Liutkevičius, S. Nõmmik, Piyumi, M. Weck ja S. Yahia. In Pursuit of AI Excellence in Public Employment Services: Identifying the Requirements. TalTech Journal of European Studies, 2024.M. Liutkevičius, S. Nõmmik, Piyumi, M. Weck, and S. Yahia. In Pursuit of AI Excellence in Public Employment Services: Identifying the Requirements. TalTech Journal of European Studies (eISSN2674-4619; ISSN2674-4600), Vol. 14 (2024), Issue 2 (40).
M. Liutkevičius ja S. B. Yahia. The Use of Artificial Intelligence in Job Seeking and Competence Development. Human Factors, Business Management and Society, 56:128-136, 2022.M. Liutkevičius and S. B. Yahia. The Use of Artificial Intelligence in Job Seeking and Competence Development. Human Factors, Business Management and Society, 56:128-136, 2022.
M. Liutkevičius, M. Kõosaar ja S. B. Yahia. Designing a Proof of Concept for a Virtual Competence Assistant. Human Factors, Business Management and Society. International Conference, 135:1-9, 2024.M. Liutkevičius, M. Kõosaar, and S. B. Yahia. Designing a Proof of Concept for a Virtual Competence Assistant. Human Factors, Business Management and Society. International Conference, 135:1-9, 2024.
Liutkevičius, Markko; Pappel, Karl Ivory; Butt, Sidra Azmat; Pappel, Ingrid. Automatization of cross-border customs declaration: Potential and challenges: A case study of the Estonian customs authority. Electronic Government: 19th IFIP WG 8.5 International Conference, EGOV 2020, Linköping, Sweden, August 31 - September 2, 2020, Proceedings. Cham: Springer, 96-109. DOI: 10.1007/978-3-030-57599-1_8.Liutkevičius, Markko; Pappel, Karl Ivory; Butt, Sidra Azmat; Pappel, Ingrid. Automatization of cross-border customs declaration: Potential and challenges: A case study of the Estonian customs authority. Electronic Government: 19th IFIP WG 8.5 International Conference, EGOV 2020, Linköping, Sweden, August 31 - September 2, 2020, Proceedings. Cham: Springer, 96-109. DOI: 10.1007/978-3-030-57599-1_8.
KogemusExperience
2020–…Tallinna Tehnikaülikool - TeadlaneTallinn University of Technology - Researcher
2024–…
Riigi Infosüsteemi Amet - Tehisintellekti ja innovatsiooni
talituse juhataja, Personaalriigi osakond
Estonian Information System Authority - Head of the AI and
Innovation Unit, Personal State Department
2014–2020Kaitseliit - InfoturbejuhtEstonian Defence League - Head of Information Security
2013–2014Kaitseväe peastaap - InfohaldusjuhtEstonian Defence Forces Headquarters - Information Management Lead
2012–2013Kaitseväe peastaap - IT projektijuhtEstonian Defence Forces Headquarters - IT Project Manager
HaridusEducation
Doktoridiplomi vastuvõtmine TalTechis 2024.Receiving PhD diploma at TalTech in 2024.
2019–2024Tallinna Tehnikaülikool - Arvutiteaduse doktoriõpingudTallinn University of Technology - Doctoral studies in Computer Science
2012–2014Tartu Ülikool - Virtuaalkeskkondade disain ja arendus, MAUniversity of Tartu - Design and Development of Virtual Environments, MA
2012–2014Aalborgi Ülikool - Rahvusvahelise tehnoloogia juhtimine, MScAalborg University - International Technology Management, MSc
2002–2006Tallinna Tehnikaülikool - Informaatika, BScTallinn University of Technology - Informatics, BSc